Passenger Handling & Reduced Mobility Services

In Ireland’s busiest terminals, airport passengers trust OCS to ensure they experience trouble-free transit. We have highly trained staff well equipped to assist with reduced mobility requirements.

The range of equipment OCS uses for reduced mobility service - wheelchairs, aisle chairs, transfer assistance equipment, buggies and ambi-lifts - are sourced with the help of our staff. They have the experience to know which equipment works, resulting in a safe, comfortable and dignified transfer for your passengers.

We give you peace of mind that all equipment used complies with local and national legislation, local airport requirements and national security regulations.

At Dublin, Shannon & Cork Airports, passengers with reduced mobility will be able to request assistance direct through our dedicated airport customer care agents. To give you ultimate confidence in our service, staff receive training in customer service, as well as receiving disability confidence training. You also have the assurance that staff working airside in airports undergo a Department of Transport & Garda Vetting Check.

If you wish to contact our passenger handling & reduced mobility service desk please contact us at:    +353 (0) 1 814 5906.